Unit Welfare Office 9 Regiment Army Air Corps
Dishforth Airfield, THIRSK,
North Yorkshire YO7 3EZ
Telephone 01423 321 617
Military 94713 4617
FAX 01423 321 584
Blog http //welfare9aac.blogspot.com
Deployment Updates
for Families of
Deployed Soldiers
Wednesday Brief and Bun Updates
Join us at the Community Centre every fortnight for a bacon roll, brew and a catch up.
The Welfare Team will provide you with an update from the Squadrons' activities and provide you with dates of forthcoming events.
Evening updates will take place once a month.
Aug - Sep Dates
22nd Aug 10am
5th Sep 10am
19th Sep 10am and 6pm (homecoming decorations)
If your partner has provided us with your mobile number via the Sponsor Deployment form and permission to contact you we will send you a reminder by Army Net Text message.
If you are unable to attend the Updates and would like to be kept informed please contact the Welfare Office.
Children welcome.
Great Yorkshire Show-FREE entry for families of Deployed personnel and transport available on the 10th July-please request tickets by the 25th June via the Unit Welfare Office
To book all trips please call in to the Welfare office ring 01423 321617 or e-mail welfare9aac@btconnect.com
Weekly
Thursday Shopper: you must book in with Welfare minibus will depart 09.30 to Ripon unless otherwise stated on the main page of the BLOG
Fortnightly
Deployment Update Coffee Mornings take place in the Community Centre alternative Wednesday mornings from 10.00am, also evening updates available please see dates below.
27th June 10am
11 July 10am
25th July 10am & 6pm
27th June 10am
11 July 10am
25th July 10am & 6pm
Deployment - Useful Telephone Numbers
Army Welfare Information Service - confidential advice on any welfare problem from the Army’s Welfare Service 01980 615975
HIVE - help, information and signposting to professional support agencies. Online atwww.hive.mod.uk or phone 01722 436498
Confidential Support Line – personal support from a confidential telephone support worker
0800 7314880 (UK) / +44 (0) 1890 630854
Joint Casualty and Compassionate Centre - Emergency casualty and compassionate support (in the case of death, injury or illness of the soldier or their immediate family) +44 (0)1452 519951
Reserves Training and Mobilisation Centre (RTMC) Helpline - freephone facility giving 24hr contact details for the RTMC Unit Welfare Officer if required 0800 0285533
HIVE - help, information and signposting to professional support agencies. Online atwww.hive.mod.uk or phone 01722 436498
Confidential Support Line – personal support from a confidential telephone support worker
0800 7314880 (UK) / +44 (0) 1890 630854
Joint Casualty and Compassionate Centre - Emergency casualty and compassionate support (in the case of death, injury or illness of the soldier or their immediate family) +44 (0)1452 519951
Reserves Training and Mobilisation Centre (RTMC) Helpline - freephone facility giving 24hr contact details for the RTMC Unit Welfare Officer if required 0800 0285533
Operational Welfare Package – phone calls
Paradigm enables entitled military personnel deployed on 2 to 6 month tours to make 30 minutes of Government funded phone calls as part of their welfare package to any location in the world each week. Users can supplement their call time by purchasing top-ups directly onto their Paradigm account cards, or purchasing Paradigm’s disposable phone cards from NAAFI / EFI outlets.
Users also have access to internet services that allow use of web-based e-mail, shopping, news, chat and Armed Forces web sites.
Friends and family are also offered the chance to supplement users call time by purchasing top-ups directly onto the users Paradigm account card by calling into the WelComE Customer Contact Centre, as well as leaving voicemail messages for the users to retrieve free of charge from theatre.
With the Paradigm card you can store up to 10 messages on your partners phone with a length of 2 min for each message. At voice prompt you will need to enter the 9-digit Paradigm account card number for the person to whom you wish to leave a message for (make sure you put the correct number in wouldn't want someone else to pick up your message)!. Your partner can then pick these messages up in theatre free of charge, and delete them by pressing the key 8. (although the company instructs how to pick up and listen to messages it does not say how to delete, hence soldiers phoning WelComE Services to rectify the problem).
Below are the numbers to call
UK 0800 051 0737
Germany 0800 180 8977
Cyprus 800 96337
Germany 0800 180 8977
Cyprus 800 96337
These are free to call from a landline
For all other areas the number to call is 01438 775084 this however is not free but this call will be charged at local rate.
Opening hours
Monday to Friday 06.00 to 22.00 (UK)
Monday to Friday 06.00 to 22.00 (UK)
For further details, please contact:
The WelComE Customer Contact Centre Opening hours: (UK) Mon – Fri 0600hrs to 2200hrs
Telephone: 01438 282121 E-mail: customersupport@paradigmservices.com
www.paradigmservices.com
The WelComE Customer Contact Centre Opening hours: (UK) Mon – Fri 0600hrs to 2200hrs
Telephone: 01438 282121 E-mail: customersupport@paradigmservices.com
www.paradigmservices.com
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